KEEN Footwear opened their www.keenfootwear.co.uk for our UK Fans!
Our longtime local partner was already servicing the UK retailers for years and will now also ship directly to our UK based customers.
The UK webshop is not only displayed with UK sizing and GBP pricing, but will also send your orders (and accept your returns) from their UK warehouse for a smooth and fast delivery.
Servicing both the Retailers locally and the UK Fans directly, will only improve the the visibility and information about KEEN in the United Kingdom.
Delivery time:
Standard EU Mainland: 1-5 business days
Dispatched from our warehouse in 's-Heerenberg, The Netherlands.
An order placed before 12.00 hrs CET will normally be dispatched the same day, after 12.00 hrs they will be dispatched the next business day. Business days are Monday through to Friday excluding public holidays*.
* Public holidays apply to both The Netherlands and your delivery country.
UPS will confirm when your parcel has been dispatched by email which will also contain your tracking information.
*might be subject to carrier capacity
Yes, our home delivery is free of charge.
We do have a surcharge for returning (part of) your order.
Please consider our Returns section on the rates and conditions.
At this present time, we cannot offer next day delivery.
Please note services may vary by country. We recommend you visit your local UPS site and enter your Tracking ID for all available options for your country.
Depending on your country UPS may offer the option to either change your delivery details or the possibility of an upgrade service for weekend delivery options (this service is only available once you have received your delivery notification from UPS which usually the day prior to your parcel is being delivered). On receipt of your delivery notification, you may be given the option to upgrade for an additional fee payable directly to UPS).
At this moment our only transport partners is UPS.
Depending on the local or regional agreements of UPS; it is possible that a 3rd party delivery company is taking care of the actual delivery on behalf of UPS.
For an additional charge you can also choose DHL for your delivery in Germany. This surcharge cannot be reimbursed.
Your order will be sent with UPS and you should receive email updates about the delivery of your order. Among them, you can find an 18 digit reference starting with 1Z.
If you did not receive such a number please contact our Fan Service Team by email, phone or directly via our Online Contact Form. Please follow this LINK to see our contact details.
At this moment we ONLY offer free home delivery.
We are not able to offer delivery to a pickup point at this point.
Unfortunately, it is not possible to change the delivery partner or delivery option after an order is successfully placed.
Unfortunately, we cannot deliver to the following:
- Non-UPS-packing stations
- Unmanned packing stations
- P.O Boxes
- Multiple addresses
Additional delivery restrictions for:
France
Martinique, Réunion, Monaco, Guadeloupe, Guyana, New Caledonia, Mayotte, St-Pierre, Wallis and the Futuna Islands
Germany
Island Helgoland and area of Büsingen
Italy
Livigno, Campione d'Italia, San Marino and Vatican City
Spain
The Canary Islands, Ceuta, Melilla, Alborá Island, Chafarinas Islands, Alhucemas Island, Perejil Island, Peñón de Vélez de la Gomera or Al Hoceima
USA Military based in Europe.
Unfortunately, via our European webshops, we are not able to ship to APO addresses. Please place your order on our US webshop using the USPS Priority shipping (United States Postal Service).
Should you have any questions just contact our Fan Service Team by email, or directly via our Online Contact Form.
At this time we only deliver to the following countries:
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Spain.
We do however partner with international dealers that may be able to assist further in finding our product locally. In order to view our global dealer list follow the link below.
Unfortunately, we do not have access to what stock our retail partners are carrying. The best option is to follow our store locator link to find stores around you that are carrying KEEN's in general. We recommend calling the retailer to see if the specific style you are interested in is available before visiting the store.
