Warranty
Our Commitment
We know you depend on us to create hybrid sandals, sneakers, and boots that keep you and your family comfortable and safe outside and at work. We stand behind all KEEN products and guarantee them to be free from manufacturing defects for one year from the confirmed date of purchase. We have a team of KEEN Fitters to help you to find your fit and offer a 30-day return policy. (Please note items must be in new, unworn condition to be eligible for a return.)
What’s covered?
Defects in original, unaltered, and unmodified materials and workmanship for one year from the date of purchase
For items that are purchased at a different retailer than Keenfootwear.de; please contact the retailer directly to file your claim as they are the original point of sale.
What’s not covered?
• Damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time, including improper fit or comfort issues.
• Products acquired from unauthorized dealers and aftermarket sources — such as online auction sites, liquidators, consignment shops, private sellers, sales samples, promotional products, and final sale/warehouse sales.
• Laces and lace hardware are not covered by our warranty.
• Items acquired from KEEN Footwear to satisfy previous warranty claims.
How it works
Submit a warranty claim with proof of purchase (receipt, order confirmation, or credit card statement with personal info blacked out) that shows the date of purchase. If your claim is approved, you’ll receive a store credit in the amount of the original purchase price to use at http://keenfootwear.de on a replacement product (same or comparable) at the discretion of KEEN.
It’s easy:
1) Gather all necessary information
• Product tag number or style name• Color(s)
• Men’s, women’s or kids’?
• Description/photos of the defect, a full image of the product, and an image of the tag.
• Date and place of purchase (attach image of receipt)
2) Sign in or create a keenfootwear.de account to access our online claim form. This way we are able to assign the store credit to your personal account (e-mail address) and you can redeem it at the checkout.
3) Completely fill out our online claim form and submit
4) Respond back to your confirmation email with photos of:
• Full image of the product• Photo of the defect
• Photo of the product tag
• Photo of receipt
5) A warranty expert will review your claim and reply in 7-10 business days
Additional Details
• All cash refunds must be obtained through the original purchaser.• All KEEN warranty decisions are final.
• Approved warranty product is replaced at the discretion of KEEN.
• KEEN is not responsible for any cost, or damages, incurred due to loss of use of the product.
Size Guide
How to measure your foot length
- Place a piece of paper against a wall.
- Stand on it with your heel against the wall.
- Mark where your longest toe ends (both feet).
- Measure from the edge of the paper to both marks in centimeters.
- Use the longest foot measurement and match it up to our size chart.
Little Kids' KNX Leather Sneaker
Product Details
- Contoured Fit follows the contours of your foot for a comfortably snug fit
- Quick-cinch bungee lacing for a comfy, secure fit and easy on/off
- Foam midsole for lightweight cushioning
- Resilient foam insole with arch support for long-lasting cushioning
- Flexible stitch-and-turn construction
- Low-profile rubber outsole heightens ground feel
- Low-profile design is lightweight and flexible for improved ground contact
- Environmentally preferred premium leather from LWG-certified tannery for cleaner water
- Eco Anti-Odor for natural, pesticide-free odor control
- Premium leather upper
- Non-marking rubber outsole
- Gently brush leather with a soft bristle brush or hand towel to remove loose dirt and debris. Tough stains may require a leather cleaner.
Free Shipping
Rethink Returns
Light & Flexible
Light & Flexible
Low-profile outsole is flexible and light, keeping little feet connected to the ground from heel to toe.
Easy On/Off
Easy On/Off
Kids love our elastic laces. Pull 'em on & ready to go, no tying needed.
Natural Movement
Natural Movement
The minimal drop keeps little feet in a more neutral position for natural movement.
This Is How We Consciously Create
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